Hearts International Hospital, located on Mall Road, Saddar, Rawalpindi, is a private multi-specialty hospital best known for its cardiology and cardiac surgery services. Originally founded to focus on heart care, the hospital has expanded over the years into a full-service tertiary facility catering to a wide range of medical and surgical needs.
📍 Location & Accessibility
The hospital sits centrally in Saddar, Rawalpindi, making it easily reachable for residents of Rawalpindi and Islamabad. Patients and visitors benefit from nearby public transport routes, while limited on-site parking supports private vehicle access. Its prominent location near Mall Road adds to its accessibility.
🏥 Facilities & Departments
- Emergency & ICU: 24/7 emergency department supported by an Intensive Care Unit (ICU), Coronary Care Unit (CCU), and Neonatal ICU (NICU).
- Cardiology & Cardiac Surgery: Core strength of the hospital, providing diagnostic cardiology, interventional procedures, and surgical options.
- Specialist Clinics: Including general medicine, neurology, orthopedics, general and laparoscopic surgery, ENT, pediatrics, obstetrics and gynecology, pulmonology, nephrology, gastroenterology, dermatology, psychiatry, and dental services.
- Diagnostics: Laboratory testing, digital X-ray, CT scans, ultrasound, ECG, ECHO, and stress tests.
- Additional Services: On-site pharmacy, physiotherapy unit, CSSD (Central Sterile Supply Department), dietary counseling, and ambulance service.
✅ Strengths & Reputation
- Recognized for its specialized cardiac services, with a long-standing focus on heart care and surgery.
- Provides comprehensive multi-specialty support, ensuring most patients’ needs are addressed under one roof.
- Emergency care and ICU facilities enable the hospital to handle urgent and complex cases day and night.
- Central city location makes it easily accessible to a large patient population.
⚠️ Challenges & Patient Concerns
- Cleanliness and hygiene standards could be improved, particularly in critical areas like ICUs and emergency rooms.
- Cost of care and billing transparency remain concerns for many patients, especially for prolonged ICU stays and complex procedures.
- Some patients have noted delays in service and occasional communication gaps between staff and families.
- Limited on-site parking can cause difficulties during peak hours.
📈 Recent Developments
- Upgrade of diagnostic imaging facilities and expansion of laboratory services to handle more specialized tests.
- Expansion of pediatric and neonatal care, including a dedicated NICU section.
- Increased focus on adding more specialist consultants and advanced cardiac procedures.
❓ FAQs – Hearts International Hospital
Where is Hearts International Hospital located?
It is located on Mall Road (Sir Syed Road) in Saddar, Rawalpindi, making it convenient for patients from Rawalpindi, Islamabad, and nearby regions.
Does the hospital provide 24/7 emergency services?
Yes, the emergency department, ICU, CCU, NICU, lab, and pharmacy operate around the clock.
Which specialties are available at the hospital?
The hospital covers cardiology, cardiac surgery, medicine, neurology, orthopedics, pediatrics, ENT, gynecology/obstetrics, pulmonology, nephrology, gastroenterology, psychiatry, dental care, dermatology, and surgical specialties.
Are diagnostic services offered onsite?
Yes, including lab tests, X-rays, CT scans, ultrasound, ECG, ECHO, and stress testing, all within the hospital.
How do I book an appointment?
Appointments can be booked by calling the hospital reception directly or by visiting the hospital for walk-in registration.
What is the cost of consultation?
Fees vary depending on the consultant and specialty, typically starting from around PKR 1,500 to 3,000.
Is parking available?
Limited on-site parking is available, though it can become crowded during busy hours.
Does the hospital accept insurance?
The hospital works with some insurance providers; it’s best to confirm with the reception before planning your visit.
🔍 Conclusion
Hearts International Hospital in Rawalpindi is a long-established, multi-specialty private hospital known especially for cardiac care. With its central location, emergency services, and specialist clinics, it serves a large patient base. Addressing concerns over hygiene, cost transparency, and staff communication will further enhance patient trust and satisfaction.