Integrated Health Services (IHS) Islamabad

Home Medical Care

IHS was among the first in Pakistan to formalize home healthcare. Through its 24/7 helpline (111-DOCTOR), patients can access:

– Doctor and paramedic home visits
– Nursing care (short- or long-term)
– Lab sample collection, IV infusions, vaccinations
– Home-use medical equipment (oxygen cylinders, cardiac monitors, hospital beds)

For pediatric and family care, IHS also operates the IHS Children & Family Hospital Islamabad, expanding access to specialized services.

School Health Programs

Active since 1997, these programs provide:

– Regular medical screenings
– Preventive health education
– Early detection of illnesses
– On-site clinics in schools like City School, Islamabad Convent, and Sheikh Zayed International

In addition, broader hospital networks support school health initiatives, including The Indus Hospital & Health Network (IHHN) in Karachi, extending resources for onsite screening and care.

Corporate & Occupational Health

IHS supports employee health and safety through:

– Pre-employment & periodic medicals
– Vaccination drives
– Workplace safety training
– In-house clinics and emergency services
– Productivity-enhancing wellness programs

In addition to its in-house clinics, IHS collaborates with major hospitals such as Shifa International Hospital, Islamabad to support corporate health programs.

Clinical Care Facilities

In Islamabad-Rawalpindi, IHS runs general and specialty outpatient clinics along with the IHS Children & Family Hospital in F-10, offering:

– 24/7 pediatric and family care
– Pediatric ICU, immunizations, ENT, dental care
– Developmental assessments and child psychology support

The IHS Children & Family Hospital Islamabad provides pediatric specialty care and family services associated with the network.

Public Health & PPP Projects

Under government PPPs, IHS manages over 100 primary healthcare centers in Sindh and Punjab, including:

– 105 Rural Health Centers (Sindh)
– 6 Tehsil Headquarters Hospitals (THQs)
– 111 facilities in Punjab delivering free, round-the-clock medical care

Public health networks such as Pakistan Institute of Medical Sciences (PIMS), Islamabad and The Indus Hospital & Health Network (IHHN), Karachi play key roles in expanding access to care.

What are the unique capabilities of IHS?

The IHS network delivers 24/7 helpline support nationwide, along with ambulance response and flexible medical equipment rentals to support home and clinic-based care. Additional strengths include school outreach and corporate wellness campaigns to reduce absenteeism, as well as PPP-driven efforts to provide free healthcare to rural populations.

– 24/7 national helpline (111‑DOCTOR) for home and clinical support
– Ambulance services for home-call emergencies
– Medical equipment rentals
– School outreach to 1.65 million children
– Corporate wellness campaigns to reduce absenteeism
– Free healthcare to rural populations via PPP programs

What are the strengths of IHS?

Integrated and seamless care across home, school, workplace, and clinical settings
Wide outreach through rural PPP health centers
First-mover advantage in home healthcare and school screenings
Modern infrastructure and regulatory-compliant services

What challenges does IHS face?

Maintaining consistent service quality across a broad and diversified network
In 2021, performance issues in some PPP districts led the Sindh government to terminate IHS contracts in those areas

How is IHS contributing to healthcare in Pakistan?

IHS is reshaping how healthcare is delivered by bridging the gaps between preventive, curative, and supportive services. It is pioneering integrated models that touch urban families, rural communities, school children, and corporate employees — making it a key player in Pakistan’s evolving healthcare system.

Where can I contact or learn more about IHS?

Helpline: 111-DOCTOR (362-867)
Website: Integrated Health Services Pakistan
Headquarters: Based in Islamabad with nationwide operations

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